Where Shine Travel Turns Exploration Into Experience
we manage the journey while you embrace the experience.
Our
Process
Here’s a well-structured set of core processes for an adventure travel agency, from customer inquiry to post-trip follow-up. These processes are designed to provide a premium, safe, and seamless travel experience while emphasizing adventure, exploration, and personalization.
Itinerary Design
Destination and activity proposal based on profile.. Present 1–3 tailored itinerary options with tiers (Essential / Enhanced / Luxury).
Booking & Logistics
Book accommodations, flights, transfers, and activities. Obtain necessary permits, park passes, and insurance documents.
Departure Preparation
Offer physical prep or training guide for demanding trips (e.g., hiking, diving, altitude treks).
Experience Delivery
Daily check-ins (automated or personal) to monitor satisfaction and safety. Support for any itinerary changes due to weather, illness, etc.
